our solutions

IT Support Services


Outsource IT Support Services

Every business needs support for their technology. Our IT service desk or helpdesk support solution gives your business a single point of contact to ensure your technical issues are addressed quickly and effectively so your business can continue to operate. Our technicians are fully trained with years of experience pertaining to customer support and resolving issues. They are equipped to handle any issue related to your hardware, software or operating systems, taking advantage of industry-leading tools and processes to ensure that your systems are operating at peak efficiency.

If you’re looking to outsource your IT support services, then consider seeking help from INSTA9 IT. Our services here include a wide range of IT tasks to help you increase business efficiency and productivity. With INSTA9 IT, you can skip past the hassle of managing your own internal IT infrastructure. It can also allow you to save more money as you don’t need to invest in expensive software and equipment needed for running an entire in-house IT team. What sets INSTA9 IT apart from its competitors is its ability to provide personalized IT support to to different needs and demands.

Years experience


Years experience


End user satisfaction


End user satisfaction
Global reach


Global reach
Service desk


Service desk

Our IT Support Services will help you succeed. Let’s get started


Comprehensive IT services include

  • router-1807_67aa302b-3a94-46a7-aa3d-66b8928a87d7


    Cloud services are network dependent, which is why INSTA9 network management and monitoring services have become critical to IT.

  • telephone-operator-4682_c9489618-836b-47ec-8489-e15f613cb10c

    Service desk

    INSTA9 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99


    INSTA9 ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • settings-server-1872_2e41baf2-8789-4215-b430-db35c3899936

    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • source-code-1754_2b435bd8-ce76-4910-8137-7d07a3557fa3


    INSTA9 supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • add-image-5030_dcf585b8-8f3d-48ad-8579-a4ad56d14ba6

    Managed services plus

    INSTA9 provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

INSTA9 are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

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